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Worst is I had to get towed home and I had a bent dust shield and a scratched wheel. I lived with it, I'll replace the dust shields when I upgrade the breaks to GXP. But was definitely no buenoCrap happens sometimes but brakes and steering are definitely the most important components to get right. And leaving things loose as well as giving a poorly steering vehicle back to a customer are in my book very bad.
Hopefully no one got hurt or anything got damaged during this and the shop fixed the poor work for you. The worst part is if they then try and deny the problem was their fault.