Has anyone received door panels or sun visors from USA1 since March 2023?

[84K30]

I originally ordered charcoal-colored custom deluxe door panels (manual windows & locks) and sun visors from USA 1 in February of 2022. After 13 months with no ETA for either item, I obtained a refund.

They have a 10% deal for cyber Monday (today) and I still am interested in purchasing the aforementioned items from them.

When I called today, I was told ~ 90 days for the visors and ~ 120 days for the door panels. I’m fine with both but don’t want to drop ~$730 (with the 10% off deal (the same items were ~$580 in 2022)) for something that will never arrive.

I’m essentially married to their company for my interior because I’m switching my from blue to charcoal and have already installed one of their seat covers and new seatbelts. I’ve tried other companies but the color difference is too obvious for me to accept.

-Eric

 

[TotalyHucked]

I have yet to hear anyone that has had a good experience with them, even now. I've only ordered 2 things from them, one was a battery tray that had to be refunded because of the asinine wait bumps and the other was the carpeted door bottoms. The only reason I ordered the carpeted door bottoms from them is they were the only ones that showed them in stock, so I called and demanded someone actually put their hands on them before I gave my CC info so I knew I'd be getting them in a timely manner. Unfortunately, they have terrible business practices and I won't ever waste my time with them again. I would NEVER order any door panels/dash/etc from them on the "promise" that it'll be done within 90-120 days, it just won't happen.

 

[bucket]

All the stories I've heard, everyone eventually got what they paid for. It just took a ridiculous amount of time.

 

[Doppleganger]

I got a dash pad from them in charcoal - only took 6-7 months. My guess is someone ordered it during Nixon's administration and it just showed up. Had everything else on order ($1700) for 8 months with no contact or ETA so cancelled it all. Bought everything from LMC (which - if you compare the panel pics I believe you can make LMCs look just like the USA1 panels....difference is you're the one assembling them) - and then ordered the charcoal paint (that matches their charcoal) from USA1 - I called Guinness record book as I had the paint in less than 4 months.

I've been getting those sale emails as well.....wondered how much of any of it was even in stock. I wont even bother with them again.

 

[TotalyHucked]

That's the worst part, they take your money up front. I work in the industry, so I certainly understand how the wait times work and how they can be bumped back several times. It sucks but that's part of any business. But don't tie up my money up front. That tells me they're flirting on the edge with no money if they need customer funds up front

 

[fast 99]

Never again

 

[kakos77]

I ordered all my interior pieces from USA1. Most items came within 30 days. The visors took about 3 months and the door panels,15 months. It took repeated emails and phone calls asking for an update but they eventually came. Ordered in May 2023. It’s a long time to wait, but the quality can’t be beat.