Rock Auto buyer beware

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Ricko1966

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I did have a belt not fit one-time. Something like it wasn't our mistake nor yours so we refund half the purchase price. This was years ago. I think it was the cheapest v belt for something probably. I was out a few bucks and went and bought local. But I remember I talked to a person.
Go to BBB website look at the Rockauto complaints.Hundreds of them saying they can't reach a person or get their refund.
 

Ricko1966

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I did have a belt not fit one-time. Something like it wasn't our mistake nor yours so we refund half the purchase price. This was years ago. I think it was the cheapest v belt for something probably. I was out a few bucks and went and bought local. But I remember I talked to a person.
Go to BBB website look at the Rockauto complaints.Hundreds of them saying they can't reach a person or get their refund.
 

80BrownK10

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Go to BBB website look at the Rockauto complaints.Hundreds of them saying they can't reach a person or get their refund.
Oh I don't doubt it. I'm just saying my experience. I don't work there nor know anyone. RA has literally saved me hundreds of dollars over the years. It's kind of like that Walmart experience we all joke about. Not the greatest but we can't afford to not shop there.
 

Ricko1966

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Oh I don't doubt it. I'm just saying my experience. I don't work there nor know anyone. RA has literally saved me hundreds of dollars over the years. It's kind of like that Walmart experience we all joke about. Not the greatest but we can't afford to not shop there.

LOL! I can't afford to shop there anymore.
 

Ricko1966

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OMG!!! Who'd a thunk it.First pump from Rockauto didn't look like pic, I thought aw, old pic new part NBD. Inlet and outlet matched part description so I used it for a very short while before it failed.I don't want to repeat everything I've already written, so straight to the OMG. The pump from Summit matches the pic,also the pump from Summit has the part number sticker on it,neither Rockauto pump had one on them.Hmmm, that's a head scratcher isn't it. I'll post pics tomorrow,Just to keep Rusty happy.
 
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Rusty Nail

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You didnt think I saw that huh?
18436572

Who TF is gonna spend money at that place AND THEN actually bitch about not having recourse?
I think its ridiculous
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Promise they wont see my money.Ever.
 
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Ricko1966

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I wish they hadn't seen my money, and sure wish I hadn't fallen for, well buy a new pump from us and return the old one.You know dog bites you once,shame on the dog, dog bites you twice , shame on you.I kinda like my version,( What a *******). I know Rusty sees everything , wasn't hiding anything.But just for that.No pics for you! Nah still putting them up later.
 
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