Have a great Snap On dealer finally

[Blazerlady]

Have a great Snap On dealer finally. Came yesterday and seen he had a positive attitude, it was with his service too. Our last one was a worthless pile of crap, gave me crap on warranties and he was a snot. Handed him 2 broken chrome sockets once to get warrantied, thought I used them on an impact and I did not. I said screw you and stopped buying from him. I ended up dealing with a friend's dealer whom warrantied them on the spot. My co workers were fed up with him. His boss found out and fired him. This new guy,I handed him a broken screwdriver and warrantied it changing the shank out with no questions asked. We are already talking on a side locker for my toolbox for the right side, he will deal with me on that. Said he knows another dealer that has one which is a repo and told him go check it, same color of my toolbox which I want. My boss is impressed with him

 

[edgephoto]

That is good news. Tool dealers are hit or miss. All my hand tools are Snap On. After 6 or 8 years I stopped needing to buy stuff and occasionally needed something. The Snap On dealers would stop showing up and then give me crap about replacing a broken tool. I used to have to do what you did, get them fixed via someone else.

My tool box is a Matco I bought in 1987 or 1988. Now that I am not turning wrenches for a living getting stuff replaced is harder. Several of my toolbox drawer slides were worn out. I emailed Matco and they sent me what I needed 2 days later. No hassles. I was impressed.

 

[fast 99]

At one point we had Matco, Snap on, Mac and Cornwell all making weekly stops. I tried to buy a little from each but really only needed an occasional specialty tool. Moved to another shop only Snap on came by. He was a real good vendor. Went through my tools every once in a while and replaced anything showing excessive wear without me asking.

Probably have the same Matco slides that failed. Called Matco they sent replacements.

I get a lot of crap about buying expensive tools but my time is worth something. Going back to HF, Sears when they were open, or Lowes once a month is a pain. Last time at Sears 3 employees argued about replacing a socket with bad chrome. Ever cut a finger on peeling chrome? I will never buy anything Craftsman for the rest of my life.

 

[Blazerlady]

That right side will be for storing my scan tools, specialty testers, my oh crap drawer. I have Matco, Mac, Snap On, Cornwell, Koken, Nepros,Vessel and Knipex. Cornwell comes the same day in the morning,he is same with him. I love my Nepros, Koken and Vessel tools which are Japanese. The Vessel screwdrivers, I work on the Izuzu box trucks and those have JIS screws